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Customer emotions can increase service costs, call times
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Published on October 4, 2016October 4, 2016 by Dan

photo credit: bvriesem Photoplay for “Seeing Work Through Your Eyes” via photopin (license)

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Dan Ilett

Dan is a futurist and digital transformation expert. He delivers future-focused digital and go-to-market programmes for FTSE companies - most recently in Fintech.

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